Remote Support Software
The Remote Support Software provides a user with a Graphical interface to connect to another computer over a network connection. The user Employs Remote Desktop provider client software for this purpose, while the other computer must run the RDP server Software.Here I have listed the top 10 Remote Support Software.
1. Bomgar
Bomgar software is the leader in secure access solutions that empower businesses. It is a leading remote support, identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web Installed – Mac Installed – Windows Mobile – Android Native Mobile – iOS Native |
Support | Online
Business Hours |
Training | Webinars
Documentation Live Online In Person |
Vendor Details | Bomgar
www.bomgar.com Founded 2003 United States |
PRODUCT FEATURES
- Remote Control
- Screen Sharing
- Session Recording
- Session Transfer
- File Transfer
- Live Chat
2. Teamviewer
It is one of the world’s most popular providers of remote control and online meeting software. It lets you connect to any PC, Server, or Device on any platform around the world within a few seconds.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web Installed – Mac Installed – Windows Mobile – Android Native Mobile – iOS Native |
Support | Business Hours |
Training | Documentation Live Online In Person |
Vendor Details | TeamViewer
www.teamviewer.com Founded 2005 Germany |
PRODUCT FEATURES
- Remote Control
- Screen Sharing
- Session Recording
- Session Transfer
- Unattended Access
- Feedback Collection
- File Transfer
- Live Chat
- Multi-Monitor Navigation
3. Remote Desktop Manager
Remote Desktop Manager Software centralizes all your remote connections, passwords and credentials into a unique platform that people love to work with.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Installed – Mac Installed – Windows Mobile – Android Native Mobile – iOS Native |
Support | Online
Business Hours |
Training | Webinars
Documentation Live Online In Person |
Vendor Details | Devolutions
devolutions.net Founded 2004 Canada |
PRODUCT FEATURES
- Diagnostic Tools
- Session Recording
- Session Transfer
- Unattended Access
- Remote Control
- File Transfer
- Multi-Monitor Navigation
4. GoToAssist
GoToAssist is easy-to-use but quick-to-deploy and powerful cloud-based tools that provide fantastic support experiences no matter where you are or what device you’re on.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web Installed – Mac Installed – Windows Mobile – Android Native Mobile – iOS Native |
Support | Online Business Hours 24/7 (Live Rep) |
Training | Webinars
Documentation Live Online In Person |
Vendor Details | Citrix Systems
www.citrix.com United States |
PRODUCT FEATURES
- Screen Sharing
- Session Recording
- Session Transfer
- Unattended Access
- Multi-Monitor Navigation
- File Transfer
- Diagnostic Tools
5. Zoho Assist
It provides a simple and straightforward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web |
Support | Business Hours |
Training | Webinars
Documentation Live Online In Person |
Vendor Details | Zoho
www.zohocorp.com |
PRODUCT FEATURES
- File Transfer
- Live Chat
- Multi-Monitor Navigation
- Screen Sharing
- Unattended Access
6. DameWare Remote Support
DRS is a complete remote assistance solution. It includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web
Mobile – Android Native,iOS Native |
Support | Online Business Hours 24/7 (Live Rep) |
Training | No |
Vendor Details | SolarWinds
www.solarwinds.com Founded 1999 United States |
PRODUCT FEATURES
- File Transfer
- Live Chat
- Remote Control
7. RemoteToPC
Remote support tools for Remote PC access and Remote IT Management. Plans for home or for remote PC support, or office remote PC access,with unattended remote access & built-in RMM tools for remote PC assistance.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web Installed – Windows |
Support | Online
Business Hours |
Training |
Documentation |
Vendor Details | RemoteToPC
remotetopc.com Founded 2014 United States |
PRODUCT FEATURES
- Diagnostic Tools
- Feedback Collection
- File Transfer
- Remote Control
- Screen Sharing
- Multi-Monitor Navigation
- Unattended Access
8. Remote Support and Meetings
Remote support, Online Meetings and Demonstration tools offering screen sharing, website integration, audio and Desktop Recording.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web
Mobile – Android Native,iOS Native |
Support | Online
Business Hours |
Training |
Documentation |
Vendor Details | ShowMyPC
showmypc.com United States |
PRODUCT FEATURES
- Live Chat
- Screen Sharing
- Unattended Access
9. ISL Light
It is a Web Based Remote Desktop Solution that lets you to access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web Installed – Mac Installed – Windows Mobile – Android Native Mobile – iOS Native |
Support | Online
Business Hours |
Training | Documentation
Live Online |
Vendor Details | ISL Online
www.islonline.com/ Founded 2003 Slovenia |
PRODUCT FEATURES
- Remote Control
- Screen Sharing
- Session Recording
- Session Transfer
- Unattended Access
- File Transfer
- Live Chat
- Multi-Monitor Navigation
10. Fixme.IT
Remote desktop support solution with two way desktop sharing, built in the text chat, multi monitor navigation, drawing tool.
PRODUCT DETAILS
Free Trial | Yes |
Deployment | Cloud, SaaS, Web |
Support | Online |
Training | Documentation |
Vendor Details | Techinline
www.techinline.com Founded 2007 United Kingdom |
PRODUCT FEATURES
- Remote Control
- Screen Sharing
- Session Recording
- File Transfer
- Live Chat
- Multi-Monitor Navigation
- Unattended Access