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Top 10 Remote Support Software

Remote Support Software

The Remote Support Software provides a user with a Graphical interface to connect to another computer over a network connection. The user Employs Remote Desktop provider client software for this purpose, while the other computer must run the RDP server Software.Here I have listed the top 10 Remote Support Software.

1. Bomgar

Bomgar software is the leader in secure access solutions that empower businesses. It is a leading remote support, identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web
Installed – Mac
Installed – Windows
Mobile – Android Native
Mobile – iOS Native
Support Online

Business Hours

Training Webinars

Documentation

Live Online

In Person

Vendor Details Bomgar

www.bomgar.com

Founded 2003

United States

PRODUCT FEATURES

  • Remote Control
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • File Transfer
  • Live Chat

2. Teamviewer

It is one of the world’s most popular providers of remote control and online meeting software. It lets you connect to any PC, Server, or Device on any platform around the world within a few seconds.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web
Installed – Mac
Installed – Windows
Mobile – Android Native
Mobile – iOS Native
Support Business Hours
Training Documentation
Live Online
In Person
Vendor Details TeamViewer

www.teamviewer.com

Founded 2005

Germany

PRODUCT FEATURES

  • Remote Control
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Unattended Access
  • Feedback Collection
  • File Transfer
  • Live Chat
  • Multi-Monitor Navigation

3. Remote Desktop Manager

Remote Desktop Manager Software centralizes all your remote connections, passwords and credentials into a unique platform that people love to work with.

PRODUCT DETAILS

Free Trial Yes
Deployment Installed – Mac
Installed – Windows
Mobile – Android Native
Mobile – iOS Native
Support Online

Business Hours

Training Webinars

Documentation

Live Online

In Person

Vendor Details Devolutions

devolutions.net

Founded 2004

Canada

 

PRODUCT FEATURES

  • Diagnostic Tools
  • Session Recording
  • Session Transfer
  • Unattended Access
  • Remote Control
  • File Transfer
  • Multi-Monitor Navigation

4. GoToAssist

GoToAssist is easy-to-use but quick-to-deploy and powerful cloud-based tools that provide fantastic support experiences no matter where you are or what device you’re on.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web
Installed – Mac
Installed – Windows
Mobile – Android Native
Mobile – iOS Native
Support Online
Business Hours
24/7 (Live Rep)
Training Webinars

Documentation

Live Online

In Person

Vendor Details Citrix Systems

www.citrix.com

United States

PRODUCT FEATURES

  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Unattended Access
  • Multi-Monitor Navigation
  • File Transfer
  • Diagnostic Tools

5. Zoho Assist

It provides a simple and straightforward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web
Support Business Hours
Training Webinars

Documentation

Live Online

In Person

Vendor Details Zoho

www.zohocorp.com

PRODUCT FEATURES

  • File Transfer
  • Live Chat
  • Multi-Monitor Navigation
  • Screen Sharing
  • Unattended Access

6. DameWare Remote Support

DRS is a complete remote assistance solution. It includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web

Mobile – Android Native,iOS Native

Support Online
Business Hours
24/7 (Live Rep)
Training No
Vendor Details SolarWinds

www.solarwinds.com

Founded 1999

United States

PRODUCT FEATURES

  • File Transfer
  • Live Chat
  • Remote Control

7. RemoteToPC

Remote support tools for Remote PC access and Remote IT Management. Plans for home or for remote PC support,  or office remote PC access,with unattended remote access & built-in RMM tools for remote PC assistance.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web
Installed – Windows
Support Online

Business Hours

Training

Documentation

Vendor Details RemoteToPC

remotetopc.com

Founded 2014

United States

PRODUCT FEATURES

  • Diagnostic Tools
  • Feedback Collection
  • File Transfer
  • Remote Control
  • Screen Sharing
  • Multi-Monitor Navigation
  • Unattended Access

8. Remote Support and Meetings

Remote  support, Online Meetings and Demonstration tools offering screen sharing, website integration, audio and Desktop Recording.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web

Mobile – Android Native,iOS Native

Support Online

Business Hours

Training

Documentation

Vendor Details ShowMyPC

showmypc.com

United States

PRODUCT FEATURES

  • Live Chat
  • Screen Sharing
  • Unattended Access

9. ISL Light

It is a Web Based Remote Desktop Solution that lets you to access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web
Installed – Mac
Installed – Windows
Mobile – Android Native
Mobile – iOS Native
Support Online

Business Hours

Training Documentation

Live Online

Vendor Details ISL Online

www.islonline.com/

Founded 2003

Slovenia

PRODUCT FEATURES

  • Remote Control
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Unattended Access
  • File Transfer
  • Live Chat
  • Multi-Monitor Navigation

10. Fixme.IT

Remote desktop support solution with two way desktop sharing, built in the text chat, multi monitor navigation, drawing tool.

PRODUCT DETAILS

Free Trial Yes
Deployment Cloud, SaaS, Web
Support Online
Training Documentation
Vendor Details Techinline

www.techinline.com

Founded 2007

United Kingdom

PRODUCT FEATURES

  • Remote Control
  • Screen Sharing
  • Session Recording
  • File Transfer
  • Live Chat
  • Multi-Monitor Navigation
  • Unattended Access

  

Saranya Samuel
I am 23-year-old who enjoys shopping and cycling. I am kind, smart and started studying sports science. Content writing is my hobby.

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